How do you cancel Sales Navigator Core on desktop?
Open LinkedIn Admin Center from your settings, go to Purchases and cancel the subscription there. These are the steps on LinkedIn's Cancel your Sales Navigator Core account help page, shown as last updated 11 months ago when we checked on 4 November 2026:
Open Settings & Privacy
Click the Me icon at the upper right of the screen, then Settings & Privacy.
Find Subscriptions & payments
Select Account Preferences in the left menu and scroll to Subscriptions & payments.
Open Admin Center
Click Manage Premium account, then Manage Subscription.
Pick the subscription
Click Purchases in the left menu and select Sales Navigator.
Cancel it
Under Actions at the top of the page, select Cancel subscription (or Cancel free trial) and follow the on-screen steps.
There is a second way in from Sales Navigator itself. LinkedIn's Admin Center billing page says Core users can click their profile picture at the upper right of the Sales Navigator homepage, select Settings, then Manage your Billing settings in the Sellers Profile section.
LinkedIn's Premium cancellation page says to cancel at least one day before your next scheduled billing date to avoid another charge, and that a paid plan stays active until the end of the current billing cycle. The FAQ on the Sales Navigator plans page (its cancellation answer is undated; checked 4 November 2026) puts it per plan: an annual plan ends at the end of the paid year, a monthly plan at the end of the current month.
A free trial is different. The Premium cancellation page says cancelling a trial ends it and Premium access right away; LinkedIn's cancellation FAQ adds that you then can't start another free trial for at least 12 months. Our guide to getting a Sales Navigator free trial has the rest of the trial rules.
Where do you cancel if you didn't buy it on LinkedIn.com?
Wherever the money went. LinkedIn gives a different route for each way of buying, and in some of them someone else has to cancel. Each row comes from LinkedIn's help centre, checked 4 November 2026:
| How you got Sales Navigator | Who can cancel | Where |
|---|---|---|
| Core, bought online | You | LinkedIn desktop site, in Admin Center (steps above). LinkedIn's FAQ says plans bought directly from LinkedIn can be cancelled on desktop or in the LinkedIn Android app |
| Advanced, bought online | Only a purchaser admin | Sales Navigator, then Admin in the top menu, Admin Center, Purchases, the Active tab, and Cancel subscription under Actions |
| Through LinkedIn's sales team | Your account manager | Contact the account manager |
| A seat from your employer | Your company's admin | Ask the admin to remove you from the account |
| Apple App Store | You | The LinkedIn app on your Apple device, or Apple's own subscription settings |
| Google Play | You | LinkedIn desktop site, the LinkedIn mobile app, or Google Play on desktop or mobile |
Sources: Core, Advanced, considerations before you cancel, App Store purchases and Google Play purchases.
In the LinkedIn mobile app, LinkedIn's App Store and Google Play pages give the same steps: tap your profile photo, Premium features, Manage your subscription, then Cancel subscription. For a plan bought directly from LinkedIn, the FAQ says the Android app works but the iOS app doesn't.
On an iPhone, Apple's own steps (published 29 September 2026) are: in Settings, tap your name, then Subscriptions, the subscription and Cancel Subscription. No Cancel button, or an expiration message in red text, means it is already cancelled. LinkedIn can't provide billing support for App Store purchases, so refund requests for those go to Apple.
Why can't I cancel my LinkedIn subscription?
Check how you paid first: each way of buying has its own place to cancel. LinkedIn's help pages describe five situations:
- You are in the iPhone app but paid on the web. The cancellation FAQ says LinkedIn processed that payment, so you need LinkedIn on desktop; cancellation isn't available in the iOS app.
- You paid through Apple. Cancel from your Apple device; LinkedIn says it can't give billing support for App Store purchases.
- It is an Advanced plan and you aren't the purchaser admin. Only a purchaser admin can cancel an Advanced online subscription.
- Someone else set it up. Your employer's admin or LinkedIn's account manager has to make the change.
- You can't sign in. The FAQ says that in certain jurisdictions, such as Germany and the United States, you can cancel a Premium subscription without logging in, through a form linked from that page.
If none of these fit, the Sales Navigator help pages offer a chat with support once you sign in.
Can you get a refund for LinkedIn Sales Navigator?
Possibly, if you ask within 7 days of the charge and haven't used it since. LinkedIn's refund policy, shown as updated two weeks before our 4 November 2026 check, says Premium subscriptions including Sales Navigator "may be refundable within 7 days from the date the subscription is charged without Premium usage". It adds that a previous refund may affect eligibility. The Advanced cancellation page and the considerations page both say that after cancelling, you can submit a refund request if you think you qualify.
A worked example. Your annual Core plan renews on 3 November at US$1,079.88, the starting price on LinkedIn's plans page. The window runs to 10 November (3 + 7), and the policy ties it to no Premium usage, so don't open Sales Navigator while you wait. Miss it, and a cancelled annual plan simply runs to the end of the paid year. The same numbers matter when you subscribe: US$1,079.88 is almost exactly nine months at US$119.99 (1,079.88 ÷ 119.99 = 9.0), so annual billing only saves money if you would keep Sales Navigator for more than nine months.
The policy also lists rights under local laws, for example where you use LinkedIn for yourself rather than on behalf of a business:
| Where you are, or how you paid | What the policy says |
|---|---|
| EU citizens | Full refund in the 14 days after the subscription begins; after a free trial the 14 days start on the trial's first day, so the policy says no fees are paid as a refund |
| Brazil | Full refund if claimed within 7 days of the charge |
| Germany | One month's notice and a refund of the remaining period, excluding the first year of an annual plan |
| Denmark, the Netherlands | One month's notice and a refund of the remaining period |
| India, with withholding tax | Refund requests within 180 days of the start |
| SEPA direct debit | A refund from your bank, claimed within eight weeks of the debit |
A company buying Sales Navigator for sales work may not qualify for these; this isn't legal advice. If your employer moves you to a corporate licence, LinkedIn's admin data transfer FAQ says refunds aren't automatic, and annual subscribers can contact support for a prorated refund.
What happens to your leads, messages and InMail credits?
They are removed, and LinkedIn currently offers no way to save them. The one exception is a transfer to a company licence, which LinkedIn's admin FAQ says moves leads, accounts, searches and notes. Its considerations page, shown as updated four months before our check, says you currently can't save messages, saved leads and saved accounts, that this data is removed as soon as you cancel, and that buying Sales Navigator again later starts a new account with none of the old data. Other help pages add:
- No file export. LinkedIn's export page says it currently doesn't offer a CSV or XLS export of account and lead information; the alternatives it names, such as CRM Sync, are for Advanced Plus users.
- InMail credits are lost. The InMail credits page says they won't be transferred if you cancel or change subscription type; the considerations page adds that you can't read Sales Navigator messages from your personal account.
- Your old price goes if prices have changed since you subscribed, the considerations page adds.
- Your personal account stays. The cancellation FAQ says you return to a free Basic account with your profile and connections. To close it too, cancel Sales Navigator first; our guide to deleting your LinkedIn account has the next steps.
- Free search limits return. LinkedIn's commercial use limit page says cancelling gives you the basic search and profile-browsing limit, which is not reset on cancellation.
The same considerations page also says the account is cancelled at the end of the billing cycle. Treat the moment you click Cancel as the deadline, and work through this list first:
Should you downgrade instead of cancelling?
If you still want InMail and wider search, a downgrade costs less than keeping Core and loses less than cancelling. LinkedIn's downgrade page, shown as updated 11 months before our check, lists Sales Navigator Core and single-seat Advanced among the plans that can move to a lower tier, on the desktop site only. Its steps: Me icon, Premium features, Subscription details under Resources (Admin Center opens), Purchases, your active subscription, Switch plans under Actions, then a lower plan and Downgrade plan.
A worked example with LinkedIn's listed starting prices in US dollars, checked 4 November 2026. The downgrade page doesn't name the lower plans you will be offered, so this assumes Premium Business is one of them; check the Explore other plans window first:
| Plan | Monthly billing | Annual billing | InMail credits |
|---|---|---|---|
| Sales Navigator Core | US$119.99 | US$1,079.88 | 50 a month (LinkedIn) |
| Premium Business | US$69.99 | US$539.88 | 15 a month (LinkedIn) |
| Saving from downgrading | US$50.00 a month, or US$600 over 12 months (50 × 12) | US$540.00 a year (1,079.88 − 539.88) | 35 fewer a month |
Two catches. The downgrade page says your billing cycle resets immediately and you pay the new plan's price from that day; it doesn't mention a credit for the unused part of your Core period (checked 4 November 2026), so switch close to your renewal date. InMail credits don't transfer when you change subscription type, so spend them first, and the cancellation FAQ says a downgrade forfeits any active promotional offer.
Not sure you need either? Our breakdown of whether Sales Navigator is worth it for a solo founder works out the cost per InMail. Our guide to finding leads without Sales Navigator shows how far free search goes. If you mainly used it to decide who to contact, Siela's Lead Finder looks for a reason to reach out now, such as hiring for the work you automate, a role change or raising money, and saves each lead to its built-in CRM with the reason it was picked. Our Sales Navigator alternatives page compares it with four other tools by listed price.
Can my company see my Sales Navigator activity?
On a team plan, your admin can see counts of what you do, including some LinkedIn.com activity unless you opt out. LinkedIn's usage reports page says Usage Reporting is only available to Sales Navigator Advanced and Advanced Plus full admins or sub admins. Its metrics include days active, searches performed, profile views, leads and accounts saved, lists created, InMail messages sent and messages sent, for any period in the past two years.
LinkedIn's page on how Sales Navigator uses your data, shown as updated a month before our check, says the number of times you log in and the number of searches you run are available to your admin, LinkedIn.com activity is tracked too unless you opt out in Sales Navigator settings, and your Social Selling Index score is shared with your admin and team. It adds that admins control all data in a team account, and leaving means losing your saved accounts and leads, InMail credits and inbox messages.
The usage reports show totals and averages of activity, such as InMail messages sent. The data page adds that on Advanced Plus, ROI Reporting lets admins view activities such as account and lead searches, adding notes and viewing lists. Neither page describes admins reading your messages (checked 4 November 2026). If you bought Core yourself, this reporting doesn't apply.
Frequently asked questions
How do I quit Sales Navigator but keep my LinkedIn account?
Cancel the Sales Navigator subscription in LinkedIn Admin Center and leave your personal account alone. LinkedIn says cancelling won't affect the information in your personal account: you return to a free Basic account with your profile and connections. What you lose is the Sales Navigator side, meaning its saved leads, saved accounts, inbox messages and InMail credits.
How do I delete my LinkedIn Sales Navigator account?
Cancel the subscription. LinkedIn's help pages say Sales Navigator data, including saved leads, saved accounts and messages, is removed when you cancel, and that a later purchase starts a new, empty account. To close your whole LinkedIn account as well, LinkedIn says you must cancel Sales Navigator first. If your employer provides the seat, ask the admin to remove you.
Does Sales Navigator stop working as soon as I cancel?
A paid plan runs to the end of the period you have paid for: the end of the current month on monthly billing, or the end of the paid year on annual billing. A free trial is the exception and ends at once. Because LinkedIn also says saved data is removed when you cancel, copy what you need before you click.
Is LinkedIn Sales Navigator worth it?
Look at last month before you renew. If you didn't use the extra search filters, the saved-search alerts or most of the 50 monthly InMail credits, Premium Business at a listed US$69.99 a month, or a free account, may cover what you actually do. If Sales Navigator found buyers that free search missed, keeping it can still make sense.
Can I get my Sales Navigator data back if I subscribe again?
No. LinkedIn says that if you buy Sales Navigator again, you start over with a new account and none of the data from the previous subscription is available. The one way it describes to carry data across is a transfer from a single-user subscription to a corporate account, which moves leads, accounts, searches and notes and can take up to 48 hours.
Sources
- LinkedIn Help: Cancel your Sales Navigator Core account (shown as updated 11 months ago) (checked 4 Nov 2026)
- LinkedIn Help: Cancel your Sales Navigator Advanced account (shown as updated 11 months ago) (checked 4 Nov 2026)
- LinkedIn Help: Considerations before you cancel your Sales Navigator account (shown as updated 4 months ago) (checked 4 Nov 2026)
- LinkedIn Help: Sales Navigator billing in LinkedIn Admin Center (shown as updated 1 year ago) (checked 4 Nov 2026)
- LinkedIn Help: Cancel LinkedIn Premium subscription (shown as updated 2 months ago) (checked 4 Nov 2026)
- LinkedIn Help: Cancel LinkedIn Premium subscription FAQ (shown as updated 3 months ago) (checked 4 Nov 2026)
- LinkedIn Sales Navigator: compare plans and pricing (pricing FAQ updated 27 Sep 2026) (checked 4 Nov 2026)
- LinkedIn Help: Cancel LinkedIn Premium subscription purchased via Apple App Store (shown as updated 11 months ago) (checked 4 Nov 2026)
- LinkedIn Help: Cancel LinkedIn Premium Subscription purchased via Google Play Store (shown as updated 2 years ago) (checked 4 Nov 2026)
- Apple Support: Cancel a subscription from Apple (published 29 Sep 2026; checked 4 Nov 2026)
- LinkedIn Help: LinkedIn refund policy (shown as updated 2 weeks ago) (checked 4 Nov 2026)
- LinkedIn Help: Sales Navigator data transfer for admins FAQ (shown as updated 1 year ago) (checked 4 Nov 2026)
- LinkedIn Help: Export account and lead information from Sales Navigator (shown as updated 1 year ago) (checked 4 Nov 2026)
- LinkedIn Help: Understand InMail credits in Sales Navigator (shown as updated 11 months ago) (checked 4 Nov 2026)
- LinkedIn Help: Commercial use limit (shown as updated 2 years ago) (checked 4 Nov 2026)
- LinkedIn Help: Downgrade your Premium Subscription plan (shown as updated 11 months ago) (checked 4 Nov 2026)
- LinkedIn Premium Business: pricing (last updated 20 Apr 2026) (checked 4 Nov 2026)
- LinkedIn Help: Sales Navigator usage reports (shown as updated 1 year ago) (checked 4 Nov 2026)
- LinkedIn Help: Understand how Sales Navigator uses your data (shown as updated 1 month ago) (checked 4 Nov 2026)
- LinkedIn Help: Save lead and account searches in Sales Navigator (shown as updated 7 months ago) (checked 4 Nov 2026)